Terms of Service
Last updated: [DATE]
1. Acceptance of Terms
[Paste your terms of service introduction here. This should state that by using the Buddy app or website, users agree to be bound by these terms. Include that iBuddy Technologies Inc. operates the Buddy platform.]
2. Description of Service
[Describe the Buddy marketplace platform: connecting clients with independent Buddies across three service lanes — Companionship, Support, and Errands. Explain that Buddies are independent contractors, not employees.]
3. User Accounts
[Cover account creation, eligibility requirements (age 18+), account security responsibilities, and the dual-role system (users can be both clients and Buddies).]
4. Buddy Requirements
[Outline requirements for becoming a Buddy: background check, identity verification, certifications required for the Support lane (sober companion/recovery coach), 2-year sobriety requirement for Support lane, insurance requirements, etc.]
5. Booking & Payment
[Describe the booking process, on-demand and scheduled services, payment processing via Stripe, cancellation policies, hold/capture payment flow, and refund policies.]
6. Safety & Conduct
[Cover expected behavior for both clients and Buddies, prohibited conduct, the SOS emergency system, photo/video verification requirements, and consequences of violations including suspension and banning.]
7. Intellectual Property
[Address ownership of the Buddy brand, app, content, and any user-generated content rights and licenses.]
8. Limitation of Liability
[Include standard limitation of liability provisions. Address that iBuddy Technologies is a marketplace platform and not directly providing companionship/support/errand services.]
9. Indemnification
[Include indemnification provisions for both clients and Buddies.]
10. Dispute Resolution
[Cover dispute resolution procedures, arbitration clauses, governing law, and jurisdiction.]
11. Termination
[Explain conditions under which accounts can be terminated or suspended, and the role-aware ban system (companion ban vs client ban).]
12. Changes to Terms
[Explain how and when terms may be updated, and how users will be notified.]
13. Contact Us
If you have questions about these Terms of Service, please contact us at:
- Company: iBuddy Technologies Inc.
- Phone: (323) 798-5668
- Email: [your-email@ibuddytechnologies.com]